Privacy Policy

1. Introduction

ZetPin ("we", "our", or "us") operates the ZetPin mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using ZetPin, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information: When you create an account, we collect your name, phone number, and optionally a profile photo.

Location Data: With your permission, we collect your device's location to show nearby services, questions, and community content. Location data is used to provide location-based features and is not shared with third parties for advertising.

User-Generated Content: We collect content you create, including questions, answers, community posts, stories, reviews, and chat messages.

Device Information: We may collect device type, operating system version, and unique device identifiers for app functionality and push notifications.

Usage Data: We collect information about how you interact with the App, including features used and time spent, to improve our services.

3. How We Use Your Information

• To provide and maintain the App's core features (local services, Q&A, community, chat)
• To show you relevant nearby content based on your location
• To send push notifications about activity relevant to you (new answers, messages, bookings)
• To enable communication between users (chat, Q&A)
• To maintain safety and prevent abuse (content moderation, blocking)
• To improve and optimize the App experience

4. Data Sharing

We do not sell your personal information. We may share information in the following cases:

• With other users: Your public profile (name, avatar), questions, answers, posts, and stories are visible to other users within your area.
• Service providers: When you book a service, relevant booking details are shared with the service provider.
• Legal requirements: We may disclose information if required by law, court order, or to protect our rights and safety.

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure authentication (JWT), and access controls to protect your information.

While we strive to protect your data, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).

7. Your Rights

You have the right to:

• Access your personal data through the App
• Update your profile information at any time
• Delete your account and associated data (Settings > Privacy & Security > Delete Account)
• Block other users to prevent interactions
• Report content or users that violate our guidelines
• Opt out of push notifications through your device settings

8. Children's Privacy

ZetPin is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.

9. Third-Party Services

The App may use the following third-party services:

• Firebase Cloud Messaging (Google) — for push notifications
• Google Maps — for location and map features

These services have their own privacy policies governing the use of your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App and updating the "Effective Date" below. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@codezyai.com

Effective Date: February 10, 2026